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For all the Al Dovoy bracelets we offer a 30-Day Satisfaction Guarantee on all the bracelets purchased at www.aldovoy.com. You have 30 calendar days (starting from the day you receive the item) to return the bracelet(s). For a refund, we accept Al Dovoy bracelets with the original tags attached in the box and the bracelet(s) must not show any signs of usage. As soon as the package arrives here, we will issue a full refund (minus $10 restocking fee per bracelet). Your refund will be credited to the same payment method you used to make the purchase.
Please note that, because we sell custom-made products we are not obliged by law to refund. However, we want 100% satisfied customers that is why, we do offer the ‘30-Day Satisfaction Guarantee’.
Items purchased with promotions, on product discount or discount codes will not be accepted for money back policy.
Returns
We recommend shipping your return bracelet via an insured ‘signature required’ delivery method. Please send an email to aldovoy@gmail.com regarding your refund, stating your order number.
Al Dovoy Investments
P.O. BOX 25123
Memphis, TN 38125
Exchange (if applicable)
You can exchange your bracelet paying return shipping costs. Before return send us an email to aldovoy@gmail.com. We'll exchange by another one without additional costs. Your first exchange is free of charge, each one afterwards will cost $10
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